We are still open.

For your Health 06

The COVID-19 Coronavirus will have big impacts on the community and health system over the weeks, months and years to come.  We have put in place measures,  to help limit the spread of the virus, while still providing treatment for those most in need.

 

What are the latest processes in place to help minimise the spread of covid-19?

Anyone required to Self-Isolate under Federal and State Law should NOT attend our clinic until they are medically cleared or until the Law allows them to.

All Patients and Visitors will be required to sanitise their hands by either washing their hands with soap and water or using the supplied Alcohol Gel.

Staff have been instructed to stay home if they feel even a little unwell.

The Treatment Rooms and Open Areas have been cleared of all but essential items so that they are easier to clean, and are cleaned fully on a frequent (multiple times daily) basis. Processes are in place to ensure this occurs.

Chairs are now spread further apart in the treatment rooms and reception to avoid Close Contact while speaking.
The most advanced face shields are now used in each clinic to cover the face hole in treatment tables.
The treatment beds, head cushions and desks will be wiped down following every patient.
Staff will continue to wash their hands between each and every patient.
Magazines, Lollies etc have been removed from the Reception Area in the interests of hygiene.
This list will be further updated as more actions are taken, and as advice from public health officials are updated that are relevant to Victoria and Australia.

If you cannot come into the clinic – we have you covered.

For your health 04

FREE PHONE CALLS
Existing patients – you may speak to your practitioner for your ongoing care.  This is completely free.  Simply call the clinic number and leave your details with our receptionist and your therapist will call you back. or you may email your practitioner directly or reception@premiersportsmedicine.com.au
New patients – Claim your free 15 min. phone call with a physio or osteo or podiatrist.
Simply call the clinic, our staff are trained to guide you through the process to get you through to the right practitioner as quickly as possible. or email: reception@premiersportsmedicine.com.au
TELEHEALTH – Virtual online appointments.  For New and existing patients.
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16/03/2020

Current advice is that the risk of transmission of the Coronavirus is small when receiving allied health treatment in regulated clinics, provided all patients read the below advice and act upon it. We all have a role to play here.

Allied Health Practitioners will need to play a large role in “taking up the slack” for patients who may be unable to have Elective Surgery for Pain Conditions in the next 6-12 months, so it is paramount that our staff and clinic remain operational during this time.

I understand that some may be anxious about attending treatment, so I thought I would answer some questions you may have. 

 

What have we done, and are continually doing to prevent the spread of the virus and keep staff and patients safe?

For your health 05

We have a large stockpile of Hospital Grade Antiseptic Wipes, Alcohol-Based Sanitiser, Cleaning Products, and have put in place enhanced cleaning and hygiene measures and processes, for the health and safety of everyone within our clinic and studios.

I have advised my staff about their responsibilities both at the clinic and away from the clinic, to remain healthy. I have advised them that if they are in any way feeling unwell, to stay home. 

The virus is most effectively combated by hand-washing with soap for 20 seconds and frequent cleaning of surfaces, so you should add this to your routine immediately; as we always have done and will continue to do. 

 

I am not sure if I should attend treatment.  What should I do?

We ask you to be upfront and honest about your travel history, and potential exposure, to ensure that all staff and patients (especially our elderly and immunocompromised patients) remain healthy.

This does not mean that you will be unable to be treated, it just means that everyone is aware of any precautions that may need to be taken.

If you have had known close contact with a person with COVID-19, do not attend your appointment. Please self-isolate for 14 days as per Australian Government Advice. If possible, please call us so we may reschedule your appointment and best support you. 

If you have returned from overseas, you will need to self isolate for 14 days according to Australian government regulations.

 

If you are not a returned traveller, nor had contact with COVID-19:

  • Current advice is that you are safe. Person-to-person transmission in the community is not yet posing an issue, but this could change rapidly so keep updated with current Federal and State Government advice.
  • If you are feeling unwell in any way, please contact us for advice about whether you should attend your appointment.  If you have a fever, cough, excessive runny nose or shortness of breath, then you will be advised to not attend your appointment.

 

What’s next?

Australia is in a good position to handle this threat due to our public hospital system, and because we have had more time to prepare compared to other countries. We are also an Island Continent, with fewer people per unit area, so this also slows it down a little.

There is a risk, depending on the spread of the virus, that health systems will become pushed to capacity, meaning that Elective Surgery and non-essential medical care in both the Private and Public Hospital systems will be put back for a while. 

We are here to help. We are qualified to assess and treat Musculoskeletal Headache and Pain conditions, and play a vital role in helping those who may require surgery for damaged ligaments and joints to keep moving, and with less pain. Should surgeries or specialist appointments be delayed, we will need to step up to the mark to ensure people have a good Quality-of-Life during this time. 

There is also a chance that there will be directives that schools, public places and businesses etc be required to close for a period, and people instructed to remain indoors at home, should the risk of a large outbreak escalate. Listen carefully to the advice of your state and federal authorities, and do as they say. The business has plans for next steps for patient care should these circumstances arise. 

In Conclusion…

We will continue to keep you informed during this uncertain time.

I am not a virologist nor medical doctor, so I am heeding the advice of the experts on what needs to be done to be most helpful at this time. All of the above in this letter is from the advice of the experts. You should listen and act upon their advice too.

Please ask our staff any questions you may have about the Coronavirus, including ways to keep you and your family healthy in the upcoming months. We are here to help.

If you have any questions whatsoever, please email me at damian@premiersportsmedicine.com.au, or contact the clinic on 9481-7794.

Yours in Health 

Damian Poustie – Director

Premier Sports Medicine

Melbourne Headache Solutions